by Chuck Kocher | Jan 17, 2012 | Strategic Thinking, Strategy
One of the toughest things for many business leaders to do is to think like a customer. Business leaders tend to think like . . . businesses. Most of us would probably deny this, but we act as if our customers’ goals and objectives are really ours. They’re not. Our...
by Chuck Kocher | Dec 13, 2011 | Strategy
Some people treat business as a game. The ones who treat it like a high-stakes chess match are more likely to succeed. When you play chess against a worthy opponent, if you just start moving pieces around and hope for the best, the game will be over quickly—even if it...
by Chuck Kocher | Nov 22, 2011 | Business Growth, Strategy Development
To be honest, there’s probably more than one formula for success. And some people can follow a formula religiously—and still not succeed. Maybe that’s because too many business people focus on the “formula” and not enough on working that formula. I’d like to suggest a...
by Chuck Kocher | Sep 6, 2011 | Execution and Productivity, Planning, Strategic Thinking
What in the world does business success have to do with dessert? Not a thing, because the proof is not in the pudding—it’s in the putting (the phrase has gotten corrupted over the years). The proof of something’s value comes in putting it into practice. This saying...
by Chuck Kocher | Jul 18, 2011 | Strategic Thinking, Strategy, Strategy Creation, Strategy Development
Sometimes the difference between a good company and a great company is fairly subtle, but I’ve noticed a few areas that separate great companies from their good competitors. Those areas are: Leadership, corporate culture, people, execution, and customer service. Let’s...
Recent Comments