by Chuck Kocher | Jan 31, 2012 | Leadership
You may have competitors that are bigger than you. Some of your competitors may have more resources than you do. Some may even have inside connections that you don’t have. All of those things may be beyond your control. But here’s something that you—and you...
by Chuck Kocher | Jan 26, 2012 | Execution and Productivity, People and Teams
As a leader, what’s more critical to the success of your business: people or process? While you could argue that people are always more important than anything else in your business, the fact of the matter is that you have to have good processes in place if you want...
by Chuck Kocher | Jan 17, 2012 | Strategic Thinking, Strategy
One of the toughest things for many business leaders to do is to think like a customer. Business leaders tend to think like . . . businesses. Most of us would probably deny this, but we act as if our customers’ goals and objectives are really ours. They’re not. Our...
by Chuck Kocher | Jan 10, 2012 | People and Teams
Two of the most powerful tools in your “business toolkit” are your people and your business culture. You may believe it’s important to have great products, innovative ideas, and outstanding service to succeed. And you wouldn’t be wrong. But it doesn’t matter if you...
by Chuck Kocher | Jan 2, 2012 | Coaching and Encouragement
I’m a pretty positive guy. Part of my role as a business coach is to encourage people and provide positive reinforcement. I usually talk with clients about their goals and the positive steps they can take to achieve those goals. But sometimes we get caught up in...
Recent Comments