Portrait of a Great Company: Nordstrom

Does corporate culture really matter to the success of your company? It does if your name is Nordstrom! At a time when consumers seem more price conscious than ever, Nordstrom competes with a different weapon. And at a time when Americans are increasingly abandoning...

Resource Reviews You Can Use: Topgrading

A theme you’ll hear me return to time and again is that business success is all about the people. Nothing can make or break a company faster than having the right (or the wrong) people in key positions. The quality of your talent (your people) is your most important...

Profile of a Great Company: Zappos.com

Established in 1999, Zappos.com is now a leader in online apparel and footwear sales. By 2008, the company’s gross merchandise sales already exceeded $1 billion. In 2009, Fortune Magazine recognized them as one of the “100 Best Companies to Work For.” How did Zappos...