Value Drivers Survey

How integral are you to the day-to-day operations of the company. 1 being extremely integral and 10 being not integral at all.

Is there a regularly scheduled time for strategic planning by the leadership team? 1 meaning we have no scheduled planning and 10 being we have a planning rhythm and meet monthly, quarterly & annually.

Is your customer base diversified and able to weather changing trends in market, industry verticals or competition? 1 meaning we are not diversified and are vulnerable and 10 being we have a diversified customer base and can weather change.

Do you have consistent revenue from the same customer group growing in a predictable way? 1 meaning our revenue is not predictable or recurring and 10 being our revenue is recurring and predictable.

Are there documented systems in place and does the team follow those systems consistently? 1 meaning we do not have formal processes for the team to follow and 10 being we have solid systems and processes that the team adheres to.

Do you set and track clear company/department goals? 1 meaning we do not have clear KPI's (Key Performance Indicators) set and 10 being we have clearly defined KPI's to track department and company goals.

Is your profitability/gross margin increasing, as a percentage of revenue, as revenue increases? 1 meaning our profit is not increasing with revenue and 10 being our profit and margins are increasing as we scale revenue.

Are those key statistics communicated to and visible to everyone in the company? 1 meaning KPI's are not used or communicated to the team and 10 being we have well defined KPI's and dashboards for the team and review them regularly.